Returns & Exchanges
At Clutch Cafe, we want you to be fully satisfied with your purchase, which is why we offer a 14-day window for returns or exchanges on all unworn, unwashed items with original tags attached. Please note that certain limited-edition releases and sale items may be considered final sale.
Initiate Your Request
Contact our support team or visit our online returns portal with your order number and email address to request a Return Authorization.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all manufacturer tags and labels are intact to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized courier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing