Frequently Asked Questions
Everything you need to know about your Clutch Cafe order.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How do I return or exchange an item?
We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label.
Are your products ethically sourced?
Yes, Clutch Cafe is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and prioritize high-quality, long-lasting materials to reduce environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installments through Klarna and Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer a size guide?
Yes, every product page features a detailed size chart. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.